How to buy Lo Esencial online?

We know, shopping online outside of Amazon or large platforms can cause hesitation. But don't worry, in our online store we have gone to great lengths to make your purchases safe, simple and efficient.

loesencial.mx
Here is practically the only site where you will find all collections and pieces, plus an easier and safer shopping experience. Enjoy free shipping from $999, exclusive promotions and a preferential discount if you subscribe to our newsletter.

Plus, there's nothing more secure for processing your payments than Apple Pay, Stripe and PayPal.

Amazon.com.mx
If your thing, in spite of everything, is to buy on amazon because nothing competes with the benefits of Prime, you can also find several of our items on this platform.

If you need to pay in cash, write to us at.

Some frequently asked questions:

• How and when will I receive my package?

  Once you place your order, you will receive a confirmation email with a summary of your purchase and the information you provided.

  Once we receive your order, it takes 1 to 3 business days to prepare, pack and ship it.

  When your package is labeled and ready for the courier to pick it up, you will receive another email with your tracking number confirming the shipment so you can track it directly with them.

  Once we deliver the package to the courier service, you can check the delivery status on their website, and in case of any delay or problem with the delivery, we recommend that you consult them directly as sometimes they just need confirmation of some data or detail that needs clarification from the recipient.

  Note about Express shipping: In a few zip codes and regions, courier services do not have express services. If you purchased this service, we will choose the fastest available option we have available, and this can sometimes result in a shipment that is not Next Day . In these situations we will not refund or adjust the price of the purchased shipment.

• How do I get free shipping?

  Free shipping is automatically applied at checkout when you have a cart over $999.
  Just select Standard Shipping to have the discount applied to your order.

• Can you gift wrap my order?

  All of the brand's pieces are shipped in carefully selected packaging to protect your new items and look amazing, so they will always arrive ready to be unforgettable gifts.

• I am also in Guadalajara, where can I meet the pieces in person?

  We would love to welcome you in our studio! You can find us at Morelos 1760, Colonia Ladrón de Guevara. You can check how to get here here.

• My card was not accepted.

We recommend that you check with your bank, as by banking regulations, most banks only accept and process payments made with virtual/digital cards.
Try again this way and it should work; if not, please contact us, please contact us.

• There was a problem with my order. Can you help me?

  Of course! Feel free to contact us through our social networks, send us an email, or give us a call. Find all our contact information here.